Privacy Policy

DJI Privacy Policy

Welcome to using DJI related products and services. We are fully aware of the importance of personal information to you, and will take reasonable security measures to protect the security of your personal information in accordance with relevant laws and regulations. This privacy policy aims to explain to you how we collect, use, store, share and protect your personal information, as well as the related rights you have.

Please read and understand this privacy policy carefully before using our products, websites, mobile applications and related services.

1. Information we collect

When you use DJI products and services, we may collect the following information based on business needs:

1. Information you provide voluntarily

Including but not restricted to:

Information submitted when registering an account (name, mobile phone number, email, etc.)

Payment and investment order information
Customer service consultation records

2. Equipment and usage information

When you start investing in drones and related equipment, we may automatically collect:

Device model
Operating system information
IP address
Log information
GPS location information
Device operating status

2. How we use your information

We collect information mainly for the following purposes:

Provide product and service functions
Device activation and authentication
Product performance optimization
Risk control and security
Compliance management required by laws and regulations

3. Information Sharing and Disclosure

We will not sell your personal information to third parties except in the following circumstances:

1. With your explicit authorization and consent

After obtaining your authorization, we may provide necessary information to our partners.

2. Necessary to realize service functions

Relevant partners may only use your information within the scope of authorization.

3. Legal and regulatory requirements

We may disclose relevant information in accordance with the law when required by law, judicial proceedings or government regulatory authorities.

4. Information storage and security protection

We use a variety of security measures to protect your personal information, including:

Data encrypted transmission
Access permission control
Security audit mechanism
Risk monitoring system

We will save your information within the period required by laws and regulations. After the period is exceeded, it will be deleted or anonymized in accordance with the law.

Although we take reasonable security measures, the Internet environment is not absolutely safe. Please keep your account password and device information properly.

5. Your rights

You have the following rights according to law:

Query personal information
Correct or update information

If you need to exercise relevant rights, you can contact us through official customer service or platform channels.

6. Protection of minors

Our investment products and services are primarily intended for adults. If you are a minor, please participate in related products and services under the guidance of your guardian.

We will take stricter protection measures in accordance with the law for minors' information.

7. Cookies and similar technologies

To improve user experience, we may use cookies or similar technologies to:

Save account login status
Personalized settings
Security verification
Data analysis and performance optimization

You can manage or turn off cookies through your browser settings.

8. Privacy Policy Update

We may revise this privacy policy based on business development, changes in laws and regulations, or product updates.

The updated privacy policy will be published on the official website or within the application and will be effective from the date of publication.